Consulting & Strategy

Our strategy services provide customized, digital solutions to turn you into an industry leader.

THE PLAN AND THE EXECUTION

Preparing a web project can be intimidating when you don't have a solid strategy; even then, execution may still be difficult without proper guidance.
OUR DEDICATED TEAM IS READY TO HELP SEE YOU THROUGH THE JOURNEY

CONSULTING & STRATEGY SERVICES

Here are the current Consulting and Strategy Services offered to Ballaxy Media Members. If you do not have a website with us, but would still like to purchase a service, feel free to contact us.

BUSINESS CONSULTING
BRAND STRATEGY
USER EXPERIENCE
CONTENT STRATEGY

WHY IS CONSULTING AND STRATEGY IMPORTANT?

Imagine fighting a war or competing in the championship game of any sport without a strategy. Creating and maintaining a strong online presence will be a tough battle. You must be prepared.

Effective Business Consulting

RESEARCH YOUR TARGET AUDIENCE

Finding out exactly who your customers are and structuring your digital presence to address their needs is one of the cornerstones of successful online marketing. Your business needs to go beyond just guessing a target demographic, and instead take the time to analyze who your customers are and what they do online.

By researching things such as social media activity, level of familiarity with using the internet, age, gender, education, and online platforms used, your business can lay out a comprehensive plan that includes content strategy, website architecture, social media integration, and email campaign outreach. An extensive audience analysis will take time and effort, but once you start to implement the findings in your digital strategy, it will prove beneficial.

ANALYZE ASSETS AND LIABILITIES

When looking to expand existing marketing efforts to include digital marketing, it is important to remember that immediate business results are uncommon and that it usually takes months before your business will see noticeable improvement. Before creating or revamping your online presence, you have to analyze the existing resources and assets your business can leverage as branding material to attract customers.

Doing a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis of your business’ current marketing efforts can determine which types of online marketing channels you should focus your marketing budget on and where you can cut costs by eliminating ineffective tactics. Carefully planning and analyzing your digital growth over time and executing a digital marketing campaign takes patience

IDENTIFY POTENTIAL SOURCES FOR DIGITAL EXPANSION

Evaluating your current online presence and the digital marketing trends specific to your industry is the first step towards creating a more effective digital marketing campaign. By performing a competitive analysis of digital marketing tactics that have been successful in the past, you can gauge what direction to go in your own online efforts. However, it is best to remember that your industry’s best practices should only be used as a reference point, and you should try to market to your customers with appealing and innovative campaigns that set you apart from your competitor.

A whitepaper that includes an interactive infographic, an email campaign that features an instructional video, or planning and coordinating an event and encouraging attendees to live-tweet with personalized hashtags are some unique ways you can market to your audience with measurable ROI.

TRACK BUSINESS GROWTH AND INDUSTRY CHANGES

A marketing campaign requires constant updates and analysis to remain effective for your online presence. Like the evolution of your industry over time, digital marketing is always changing and your business’ digital marketing strategies need to change as well in order to effectively engage customers. Without consistent revisions to your online marketing efforts, your campaigns will begin to lose effectiveness over time, and you will begin to generate less ROI from your marketing budget.

Outdated online marketing tactics look spammy to your customers, and can cause them to switch to a competitor whose marketing campaigns are more reflective of current digital marketing trends. By staying on top of your online marketing efforts and making appropriate changes, your business’ digital presence should grow over time and continuously generate conversions.

Building Brand Strategy

RESEARCH COMPETITORS DO INDUSTRY ANALYSIS

Your brand identity is bigger than any individual marketing effort produced by your company. It is the foundation of your business, and it needs to be solid while building your brand's presence online. A concrete brand identity is essential to formulating a strong strategy for your business. That strategy needs to take into account the structure of your own organization, as well as those of your competitors. We will analyze where you stand in the market, and help to create a plan that will get you where you want to be. This includes a full analysis of the strengths, weaknesses, opportunities, and threats within your industry. Analyzing leaders in your field can shed light on innovative branding tactics, and allows you to create a unique approach to your business. With this analysis, we can take your brand identity, and help you develop a strategy for its future.

REENGAGE WITH YOUR AUDIENCE WITH REBRANDING

Revisiting a stale brand identity and weak online presence can make a significant impact on growing your digital footprint. We take the time to look at the history of your company, and recognize the steps that were taken in order to grow the business to what it is today. Our strategies will help reinvigorate your brand identity in a way that will be noticed by your audience. This will generate a fresh and prominent voice for your company, resulting in greater brand awareness along the way. A new plan for your brand can be exactly what is needed to grab the attention of your existing audience, and draw in potential customers to your products and services.

SHAPE A BRAND IMAGE THAT COMPLIMENTS YOUR MISSION

Having a clearly defined brand identity that fits your business model is what makes you stand out to your target audience. Your identity determines how you want to be seen, and your model lays out the plans your company has in order to try and accomplish that goal.

A sensible brand strategy requires that your overall brand positioning, tagline, logo, and images are consistent and representative of your business' ideals and goals. By layering your identity into your website, social media presence, and other online marketing efforts, you can become part of your customer's lives, instead of simply a physical product or service that they purchase.

ESTABLISH BRAND LOYALTY WITH YOUR MESSAGE

Revisiting a stale brand identity and weak online presence can make a significant impact on growing your digital footprint. We take the time to look at the history of your company, and recognize the steps that were taken in order to grow the business to what it is today. Our strategies will help reinvigorate your brand identity in a way that will be noticed by your audience. This will generate a fresh and prominent voice for your company, resulting in greater brand awareness along the way. A new plan for your brand can be exactly what is needed to grab the attention of your existing audience, and draw in potential customers to your products and services.

User Experience

DEFINE YOUR USER

A great website user experience starts with knowing who your visitors are on a more personal level. Instead of only imagining customers as potential conversions, creating a fictitious user who is representative of your target audience with their own name, background, skills, age, education level, and what platform they use to get to your website can provide huge dividends for a business. The purpose of user persona research is figuring out what your visitors’ objectives are when coming to your website.

Listing out a step-by-step process on how a user persona would navigate your website and find the information they’re looking for will provide insights into designing a user friendly website. A user persona that reflects your target audience will give you an understanding of everything you need to know about your visitors, from how to map your wireframes to where to place content for the people it is meant to serve.

DEFINE WEBSITE WIREFRAME

Without putting in the time and effort to construct a wireframe, designing a professional website for your business can be a difficult process. Similar to the layout of a brick-and-mortar retailer as you walk through the front entrance, a proper wireframe that diagrams page flow is crucial to how your website displays the products or services that it offers. You need to prioritize your products or services for easy accessibility while other less important pages can be deeper in the site’s navigation. A carefully thought out wireframe is not only for the pages on a website, but also for determining the placement of individual elements on a page.

CREATE EASE OF NAVIGATION

A natural, intuitive navigation on your website is comparable to a simple, but informative sales pitch that explains who you are, what you have to offer, and how to purchase the products or services you are selling. With an organized website that has consistent navigation, visitors will become comfortable and familiar with exploring your online business, which is the first step towards gaining their trust, bringing them back to the site, and getting them to convert.

No matter how many products or services you have to offer, remembering that “less is more” in your navigation structure is paramount to keeping users engaged with your business. If your website is overwhelming, or offers too many choices to your visitors, they will exit your website and find a competitors’ site that is easier to browse. Likewise, your navigation shouldn’t be so cluttered that a potential customer can’t find the conversion pages and exits your site before completing the purchase process.

PROPERLY STRUCTURE CONTENT

Having great content that engages users is only the first step in getting them to achieve actionable results. The placement of content on your pages and website will determine whether visitors actually see it, and if they are likely to interact with it. Putting your most important content above the fold and on the left side of your page is an innate viewer usability factor that immediately grabs the attention of your visitors, ensuring they don’t lose interest in your website because they couldn’t find your content.

At the same time, having too much content on a page can overload users, making them uneasy about the legitimacy of your website and making them leave. By sensibly aligning your content with the rest of the elements on your webpages, you can provide valuable information that can sway potential customers toward a conversion.

Content Strategy

CONTENT FOCUSED ON BRANDING

People prefer companies that have personality and a human voice in their writing. Regardless of whether your business is B2C or B2B, developing and maintaining a consistent brand voice across all facets of your digital marketing strategy is essential to building long lasting relationships that will maximize customer lifetime value.

KNOW AND RELATE TO YOUR AUDIENCE

It’s not enough to assume a general demographic for your business and try to convert them with a general sales pitch. Researching your niche audience to a consumer profile level and identifying their affinity category is paramount to understanding their needs. By connecting to them with copy and content that specifically addresses their expectations, effective copywriting will help speed up the conversion process.

PLATFORM MEDIA DIFFERENTIATION

The wording and style of a whitepaper case study should not be identical to that of a Facebook post. Potential customers are at different phases of your conversion funnel based on where they interact with your brand. Copy across your digital presence must retain a common theme while also exhibiting versatility to take advantage of each unique digital platform.

SEO KEYWORD FOCUSED

Organic traffic from search engines is still the most effective way to generate leads for your business. Writing with SEO and highly ranked industry keywords in mind will leapfrog you over your competitors and help get your website ranking appropriately. By producing valuable content that will garner links from websites with high domain authorities, your website should see an increase in traffic volume and more qualified leads.

SEND US A MESSAGE

If you have a question about our Consulting and Strategy Services, or any of our other service, feel free to contact us. We will get back to you at our earliest convenience.  

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